The Alumni Shop For Him & Her has policies in place to help serve you, our Customers. If something is not clear to you or if you have questions concerning shipping, refunds, pricing, etc., please feel free to contact us any time. We will be happy to respond as soon as possible, usually the next business day.
Shipping -
Price includes shipping (within the contiguous United States only). We ship FedEx Home Delivery for residential addresses, and FedEx Ground for business addresses. If you prefer another shipping method, or need Express delivery, please contact us when you order. Also contact us for shipments to Hawaii, Alaska or internationally. They will be shipped USPS.
Refunds -
We will notify you via e-mail of your refund once we have received and processed the returned item. Please note that we can refund shipping costs only if the return is a result of our error.
Pricing -
All prices and information are subject to change without notice. Only select specials are valid while supplies last.
Privacy & Security -
At the Alumni Shop, your privacy is assured. If you join the email list on this site or send information through any of the forms found on this site, you will be kept posted on any developments that might benefit you in the future (e.g., newsletters, announcements and updates).
This site does not gather personal information about you without your knowledge. Our mailing lists are completely confidential. They are not sold to, rented to or shared with anyone. Upon request, you will be promptly removed from our lists without any questions.
Your credit card information is secure on our server because we have taken many precautions to protect your transactions.
Our servers are equipped with industry standard SSL (Secure Sockets Layer) encryption for the connection between your browser and sensitive areas of our site. When entering these sensitive areas, you will see a pop-up window with a warning. Continuing here means that you will enter the checkout and information area, which is the safest, most secure area of our Web site. You will also be assured of safe transactions when you see the padlock or key at the bottom of your browser.
You will not be assured of safe transactions when you see a broken padlock or key at the bottom of the browser. These symbols mean the information you submit is not secure and will not be encrypted. These images vary with different browsers and some don't even have them.
Another way to make sure your transactions will be secure by encryption is when your URL location shows https:// instead of http://.
Lastly, SSL also assures you are still on the Alumni Shop Web site and not moved to another questionable domain's server.
We want you to feel completely safe when placing orders with the Alumni Shop. If you have any other questions regarding placement of your order, please contact us.